Dan Shapiro, the head of Harvard’s International Negotiation program, shares 3 keys to a better argument. Subscribe to Big Think on YouTube ►
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• Get smarter, faster Americans are increasingly falling into the “tribal trap,” according to Dan Shapiro, author of “Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts.” The tribal trap often centers on politics. Those ensnared in it will do anything they can to shut down the other side in an effort to prove that their side is right, just, and the only way forward. But from abortion to immigration, the problem is often not what we’re arguing about, it’s how. So, how can we have more productive conversations? In this Big Think interview, Shapiro uses his negotiating expertise to outline several strategies to escape the tribal trap and communicate effectively, including understanding the core values of the other side, listening intently to what they’re saying, conveying that you understand what they’re saying, and finding common ground.